CloudMailin takes security incredibly seriously. Although this article describes a number of our practices please feel free to contact us for more details or to request a copy of our security whitepaper.
CloudMailin employs both automated and manual scans of our applications for vulnerabilities and security issues, if an issue should arise we attempt to promptly deal with it as appropriate.
CloudMailin uses encryption throughout our platform for communication.
Our inbound servers store the following data within our database:
| Field | Description |
|---|---|
| Sender IP | The IP address of the sending server. |
| Message ID | The message ID taken from the message headers. |
| Sender | The SMTP transaction sender. |
| Recipient | The Recipient passed during the SMTP transaction. |
| Subject | The message subject taken from the message headers. |
| Date | The date the CloudMailin server’s received this message. |
| Server Response | The status code and HTTP body received in response to the message post from the recipient server. |
| Processing Time | The processing time of the server. |
The following also applies to this data:
CloudMailin stores information predominantly within the United States and EU.
In order to facilitate global operation we may need to transfer and access information from around the world.
If legally required Personal Information may be accessible to law enforcement or other authorities pursuant to a lawful request. By providing information to CloudMailin, you consent to the transfer and storage of Personal and customer Information in these locations.
CloudMailin has a standard DPA available for customers that require it. Please contact us for a signed copy of our DPA.
For the purposes of our Data Protection Amendment we currently make use of the following sub-processors:
| Name | Purpose | Server Location |
|---|---|---|
| Amazon Web Services | Various servers including servers, databases and storage | USA / EU / AP |
| Heroku (Salesforce) | Management Website | USA / EU |
| Crunchy Data | Database | USA / EU (data hosted in AWS) |
The customer acknowledges that during the provision of services, the CloudMailin employs the use of cookies, unique identifiers, web beacons and similar tracking technologies (“Tracking Technologies”). The customer will maintain appropriate notice, consent, opt-in and opt-out mechanisms as are required by Data Protection Laws to enable the processor to deploy Tracking Technologies lawfully on, and collect data from, the devices of Recipients in accordance with and as described in the Privacy Policy found at http://www.cloudmailin.com/privacy.
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